shipping details
Here is what you should know about shipping
Shipping Guarantees: We do our best to ship pianos by the date determined by the salesperson. Once the shipment is loaded on the freight truck or dropped off at a freight facility, the order is no longer in our control. We can not guarantee any arrival date due to this liability. Please make arrangements to have your piano arrive well ahead of when you need it.
Domestic Shipping: Shipping within the U.S.A. is fairly straightforward. The order is sent via freight and will arrive at a nearby terminal or facility. The freight company will contact you when it arrives at their terminal for you to pick up or arrange delivery. Mobile pianos can fit in an SUV, but other models may need more room.
If you don't want to retrieve your order from the nearest freight center there are three other options available:
International Shipping: Contact us by phone or email and we will provide you with a custom shipping quote through a 3rd party shipping company. Your shipment will leave the USA for the nearest terminal (airport) or port (vessel) to your location. You will be contacted when it arrives by a broker that will guide you through the rest of the process.
We have sent pianos to the UK, Canada, Australia, Singapore, Mexico and others!
Domestic Shipping: Shipping within the U.S.A. is fairly straightforward. The order is sent via freight and will arrive at a nearby terminal or facility. The freight company will contact you when it arrives at their terminal for you to pick up or arrange delivery. Mobile pianos can fit in an SUV, but other models may need more room.
If you don't want to retrieve your order from the nearest freight center there are three other options available:
- Commercial delivery is available to any business that is capable of freight deliveries. There is generally no extra charge.
- Residential delivery is possible for an extra charge. Please note that if a truck arrives with the order, you are responsible for getting the package off of the truck. Most orders can be handled without any mechanical assistance. After all, your piano is designed to be light and mobile! If you are unsure there are liftgate options available for an added fee.
- Pick Up your order from our shop in Michigan. If you live nearby, you could save the shipping cost and pick your order up.
International Shipping: Contact us by phone or email and we will provide you with a custom shipping quote through a 3rd party shipping company. Your shipment will leave the USA for the nearest terminal (airport) or port (vessel) to your location. You will be contacted when it arrives by a broker that will guide you through the rest of the process.
We have sent pianos to the UK, Canada, Australia, Singapore, Mexico and others!
all keyhole pianos include
AMS - accessory mount systemAdd accessories to make your performance go smoothly.
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Second to none supportWe stand behind our products.
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respectEarn the respect of professionals and peers.
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HoursM-F: 10am - 7pm EST.
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Telephone(517) 258-2161 Please leave a message.
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info@keyholeshells.com
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