Shipping details
Domestic Shipping: Shipping within the U.S.A. is fairly straightforward. The order is sent via freight and will arrive at a nearby terminal or facility. The freight company will contact you when it arrives at their terminal for you to pick up or arrange delivery. Small shells can fit in an SUV, but 48" and 60" shells may need more room.
If you don't want to retrieve your order from the nearest freight center there are three other options available:
International Shipping: Contact us by phone or email and we will provide you with a custom shipping quote through our 3rd party shipping company. Your shipment will leave the USA for the nearest terminal (airport) or port (vessel) to your location. You will be contacted when it arrives by a broker that will guide you through the rest of the process.
We have sent pianos to the UK, Canada, Australia, Singapore and Mexico!
If you don't want to retrieve your order from the nearest freight center there are three other options available:
- Commercial delivery is available to any business that is capable of freight deliveries. There is generally no extra charge.
- Residential delivery is possible for an extra charge. Please note that if a truck arrives with the order, you are responsible for getting the package off of the truck. Most orders can be handled without any mechanical assistance. After all, your piano is designed to be light and mobile! If you are unsure there are liftgate options available for an added fee.
- Pick Up your order from our shop in Michigan. If you live nearby, you could save the shipping cost and pick your order up.
International Shipping: Contact us by phone or email and we will provide you with a custom shipping quote through our 3rd party shipping company. Your shipment will leave the USA for the nearest terminal (airport) or port (vessel) to your location. You will be contacted when it arrives by a broker that will guide you through the rest of the process.
We have sent pianos to the UK, Canada, Australia, Singapore and Mexico!